01 Introduction
At BLACKGUARD QUEBEC (hereinafter, "we," "us," "our," or "the Company"), we respect your privacy and are committed to protecting the personal data of users of our mobile application ARC PUZZLES (hereinafter, "the App").
This Privacy Policy describes what information we collect, how we use it, who we share it with, and the rights you have regarding your personal data. By downloading, installing, or using the App, you agree to the practices described in this document.
02 Data Controller
The party responsible for the processing of your personal data is:
03 Information We Collect
To provide our services, we may collect the following types of information:
3.1 Information you provide directly
- Username or in-game alias.
- Email address (if you register or contact support).
- Communications you send to us (questions, bug reports, support requests).
3.2 Information collected automatically
- Device identifiers (advertising ID, unique identifiers).
- Device model, operating system, and version.
- Language and country.
- Usage data: levels completed, scores, session length, errors, and performance.
- Approximate IP address (for analytics and fraud prevention).
- Crash and diagnostic data (crash reports).
3.3 Purchase information
If you make purchases within the App, transactions are processed by Google Play. We do not store or have access to your card details or payment method.
04 How We Use Your Information
We use the information we collect for the following purposes:
- To operate, maintain, and improve the App.
- To personalize your gameplay experience.
- To analyze how the App is used and how it performs.
- To display relevant advertising (where the App includes ads).
- To detect, prevent, and resolve technical or security issues.
- To respond to user requests and inquiries.
- To comply with applicable legal obligations.
05 Legal Basis for Processing
The processing of your personal data is based on:
- Performance of a contract: to provide you with the services of the App.
- Consent: which you give when installing and using the App, as well as when granting specific permissions.
- Legitimate interests: to improve our services, prevent fraud, and ensure security.
- Compliance with legal obligations applicable to the data controller.
06 Third-Party Services
The App may integrate third-party services that collect information for the purposes described in their respective privacy policies. These may include:
- Google Play Services – Google Privacy Policy
- Google AdMob (advertising) – Ads policy
- Google Analytics for Firebase – Firebase policy
- Firebase Crashlytics – Firebase privacy
- Unity Ads / Unity Analytics (where applicable) – Unity policy
07 Sharing Information with Third Parties
We do not sell or rent your personal data. We may share information only in the following cases:
- With service providers acting as data processors (analytics, advertising, hosting).
- When necessary to comply with a legal obligation or a request from a competent authority.
- To protect the rights, property, or safety of BLACKGUARD QUEBEC, its users, or third parties.
- In connection with a corporate transaction (merger, acquisition, or sale of assets), with prior notice to affected users.
08 International Data Transfers
Some of our service providers may be located outside Canada. In those cases, we ensure that appropriate safeguards are in place in accordance with applicable law, so that your personal data receives an equivalent level of protection.
09 Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described above or to comply with applicable legal obligations. Usage and diagnostic data are typically retained for a maximum period of 24 months, unless a longer retention period is required by law.
10 Data Security
We apply reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of any information.
11 Your Rights
In accordance with applicable data protection laws in Quebec and Canada, including the Act Respecting the Protection of Personal Information in the Private Sector (Quebec) and the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the following rights:
- Access to your personal data.
- Rectification of inaccurate data.
- Restriction of processing.
- Objection to processing.
- Data portability.
To exercise these rights, you can contact us at blackguardquebec@gmail.com.
12 Children's Privacy
The App is not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that data has been collected from a child without proper parental consent, we will delete it as soon as possible. If you believe a child has provided us with information, please contact us.
13 App Permissions
The App may request certain permissions on your device in order to function properly (for example, network access, storage, or advertising identifiers). You can revoke these permissions at any time through your device settings.
14 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The current version will always be available on this page, with the date of the latest update clearly indicated. We encourage you to review it periodically.
15 Contact
If you have any questions, comments, or requests regarding this Privacy Policy or the processing of your personal data, you can reach us at: